Shipping Policy

1. Delivery Areas We offer shipping to Australia & New Zealand only.

2. Shipping Fees Shipping fees are calculated based on the destination and the weight/volume of the order. Exact charges will be provided at the time of payment.

3. Shipping Time Our orders are processed and shipped within a timeframe of 2-5 business days. Delivery times within Australia & New Zealand: 3-7 days.

4. Order Tracking After your order is shipped, you will receive a tracking number. This number allows you to track the progress of your order in real-time. Tracking is done with Auspost. 

5. Customs and Taxes International orders may be subject to customs duties and taxes, which are the responsibility of the customer. We are not responsible for any additional customs charges or delays caused by customs procedures.

6. Return Policy For detailed information on returning items, please refer to our return policy. Return shipping costs are the responsibility of the customer, except in cases of defective products or errors on our part.

7. Delivery Issues If you encounter any problems with the delivery of your order, such as damaged or lost parcels, please contact us immediately for a prompt resolution.